Janet G. Burgin
16:35 17 Dec 24
My mom’s transition to Terra Bella has been so easy because the staff is so attentive and caring. It’s never an easy situation to put an aging parent in someone else’s care. The team at Terra Bella has been amazing. I can’t recommend this facility enough. Not only is it a very lovely place, the staff is fantastic. All of my questions get answered immediately and my mom is very happy there. Thank you Terra Bella!
Jessica Fortner Duggins
17:28 26 Sep 24
Exceptional care and a warm, welcoming environment! The staff at TerraBella Cramer Mountain go above and beyond to make residents feel at home. Highly recommend for anyone looking for quality assisted living!
Katie Diane Steil
14:26 06 Aug 24
Finding a new home for an aging parent (or in my case, grandparent) can be stressful and overwhelming. Denise at Terra Bella will guide you through everything and help take some of that weight off!The community is lovely, and the resurgence of my grandmother having a social life has been VITAL to her grief journey since becoming a widow.There is no perfect place, but the Cramer Mountain TerraBella comes very, very close.The setting is great (such a beautiful part of the county);activities like weekly balloon volleyball, chair yoga, singing times, guests artists, and bus rides keep seniors active and social.There are staff members that truly empathize and love on residents in both the truly vulnerable and hard times - and the day to day. I have seen first hand how they work hard to make sure residents are seen, loved, and helped throughout both the transition time of settling in - and in the day to day.Financially speaking, they provide quality at a much more affordable price point than any others in their league. We considered another very popular Gaston county assistant living place, and a smaller apartment versus the 290sq ft TerraBella offers, was over $1k more - which was definitely out of budget. (Also, TB being a ranch style is great for residents!)I have been amazed at seeing older adults grab onto a second lease on life, and our family is especially grateful for Denise, Tori, and sweet cna’s that are true difference makers.My biggest tip is SHOW UP. You see things as they really are when you are present, and knowing the staff makes such a huge difference. There are many opportunities for family days and celebrations. We are so grateful for TB-Cramer Mtn! (And my children, the great grandkids, LOVE visiting too!)
Leigh Hord
20:57 03 Aug 24
This is one of the best senior living places to live! The staff are very helpful and friendly and this place is very clean! If you are looking for a great place for your loved one this is it!
Ashley Crowder
15:35 05 Mar 24
We had to make the tough decision to place my grandmother in memory care in October. I researched and visited many facilities but TB Cramer mountain was the first place to feel welcoming and a good fit. Amy, the executive director was and has been a great resource. The staff loves on my grandmother like she's there own which makes me feel better when I'm not able to visit. The staff tolerates and welcomes my multiple family members visiting, and welcomes in my grandfather who is struggling without his wife. I am so thankful I found TB Cramer mountain.
Joy Owens
16:53 29 Dec 23
In November, my family moved our mom, Colleen into Terra Bella Cramerton. We have been so pleased with this facility and the care that Mom has received. The staff here is courteous, always there with a smile , and very attentive to not only Mom’s needs, but supportive of our family.The rooms are spacious, clean and bright.A special shout out to some of the staff that care for Mom -Janie, Dale, Brianna, T, and Sam are wonderful working with mom and seeing to her personal needs. And apologies to anyone’s name I couldn’t remember. Everyone we have had dealings with have been wonderful.Malinda, the lovely lady that does mom’s laundry, is always there with a smile, and even a hug when it is most needed.Sylvia, Activities Director, plans fun things for the residents and makes sure all are invited, included, and encouraged to join in. Mom has developed a nice social network with the other Residents.The office staff is always attentive and friendly and helpful with any questions we have about Mom’s care.The decision to place a loved one in a Care Facility is never ever easy for anyone. I am so grateful that we made this decision for my Mom and that we are a part of The Terra Bella Cramerton Family.
Billie Jean Fillers
16:27 22 Dec 23
TerraBella Cramer Mountain has been such a blessing to my dad and our family. The staff is so caring and nice. Everything is clean and well maintained. My dad is involved in the activities and has made new friends. Best decision we could have made.
Dana Rose
22:48 20 Oct 23
Terra Bella Cramer Mountain is a very nice facility. The staff is attentive to the needs of the residents. I have always been greeted by the staff and the residents as well. The residents seem to have made Terra Bella home. I would recommend Terra Bella Cramer Mountain to anyone looking for assisted living or memory care.
Jennifer Barber
22:58 29 Aug 23
Terrabella is a fantastic assisted living for my grandmother! She absolutely loves it here and anytime we take her places she’s wanting to know when she gets to go back “home”! The staff are so attentive and Amy, the director, is great! I feel like they take care of my grandmother as if she was their own family.
Chris Collins
22:48 14 Aug 23
My dad has moved in recently... except for non stop issues with cable tv it has been wonderful. All the staff has been wonderful, friendly and engaged. So far we're very happy!
Ashley Yancey
23:08 29 Jul 23
Enjoyed my tour. The community smells nice and is very clean! The staff was helpful and residents seemed happy. Loved seeing the activities going for the residents!
Charline Lanier
16:46 14 Jun 23
The place is beautiful, very clean. No bad smells at all.Everyone is nice and helpful.My step dad is happy there.Love this place.I wish other places was as good as this place is.I get sick with bad smells and this place has no bad smells at all.
Jasmine Walker
02:13 28 May 23
I toured this community for my grandmother and was blown away at how clean it was! They have recently had a renovation and it looks so beautiful! We will be moving my grandmother in within the next 2 months!
Benjamin Griffo
17:33 28 Nov 22
My grandfather was moved for NY to this location about 7 months ago. They have cared so much for my grandfather and took such great care of him. They treated him as their own as family and helped him through the end of his life. Thank you to all the staff who have been a blessing and a light to my grandfather in his last days. May God bless each of you. Amanda Trish, Ayesha, and everyone else . Thank you.For those looking for care for a loved one, I highly recommend this center. You won’t have to question if your loved one is getting the care they need and deserve. Staff is overwhelming with support and care.
Erica Rassieur
20:49 18 May 22
Carol Holder
15:12 12 Jan 22
